Returns must be mailed with the return form within 7 days upon receiving your order. Returned items are only allowed for defective and wrongly sent items. It must be unworn, unwashed, unaltered, with all of the tags intact and in their original packaging.
Please note that there may be a slight difference in given measurements. Items that vary within this range will not be accepted as defects. Returns due to colour variances will not be accepted. Creases on Tudung are not deemed as faulty and will not be accepted as returns.
We take up to 5 working days after receiving the goods to process returns.
Note that we are not liable for lost mails as a result of opting for regular mail for your orders. While we take caution and due diligence in ensuring that your regular mail orders will reach you safely, we are in no way responsible for lost mails, in unfortunate event it happens. As such, please opt for special mail option for added security that your mails will reach you safe with the tracking feature.